Introduction
In her insightful paper Helen Alford makes several interesting
points concerning the current state of stakeholder theory and the
contribution of a neo-Thomist and personalist perspective to the
foundation of CSR. Let me divide some of them between a pars
destruens and a pars construens, not to give a complete
reconstruction of her argument but just to focus on what I shall
discuss in this comment.
Pars destruens
I set aside Alford’s criticism of the business case for CSR, on
which we completely agree, and also her criticism of the enlightened
self-interest and utilitarian accounts, on which we almost agree, so
that I can concentrate on her criticisms on what is of most concern
to me: individualistic ethics and the social contract approach to
CSR.
1. According to Helen, because all individualistic ethics,
contractarian included, are based on an inappropriate understanding
of the “nature” of the company, they are unable to account for
shared goods and common interests within it. The contractual
analogy, equated to Alchian-Demestz’s idea of a nexus of
contracts, is an inappropriate representation of corporate
reality and fails to recognise its genuine nature as a “community”.
2. Social contract theory is unable to provide an ethical foundation
for CSR because it is unable to suggest a sound principle for
balancing stakeholders’ conflicting claims, which is due to how
these are seen from the contractarian perspective as autonomous
individuals or groups with different interests, plans of life, views
of their personal good, etc. This is so for a number of reasons:
2.1. Insofar as stakeholders are autonomous groups of individuals,
it is impossible to find a basis for balancing their different
interests without doing violence to their autonomy and rights;
2.2. The social contract sees CSR (and also moral responsibility)
only as instrumental, that is, as a means to achieve
ends without any ethical content, given that our “ethical positions”
(our ideas of the good) remain private and “out of the picture”. The
agreement is seen only as a useful means to achieve further
ends, not as an intrinsic moral value per se. In other
words, the social contract sees morality as instrumental,
not as based on an intrinsic value – i.e. an idea of the
good;
2.3. Since the social contract is merely a hypothetical and abstract
model of potential choice, it is unable to act as a practical basis
for balancing concrete claims and interests: why should we accept to
balance according to an abstract hypothetical contract that we have
not agreed to in practice?
2.4. The social contract does not provide a solid motivational basis
for putting CSR into practice: if it is merely instrumental to the
private ends of stakeholders, what is its qualitative difference or
advantage with respect to more traditional claims, like those based
on property rights, or on other forms of economic egoism? Why should
the claim of CSR override them?
Pars construens
As an ethical foundation for CSR, Catholic Social Thought has four
advantages over its individualistic competitors:
1. Personalist anthropology gives a fuller picture of human beings,
based on the tension between the human as an individual and as a
person, where the “person” is not only capable of, but also
naturally aimed at, sociality and relationality.
2. As a specialisation of the Thomist idea of “common good” , the
firm may be seen as a “community of work”, and hence as providing
shared values and goods which underlie the constellation of
stakeholders’ different and possibility conflicting interests.
3. The two last ideas are connected by how persons (as opposed to
individuals) are related to the social “whole” - and the “small
society” constituted by a company - in Maritain’s philosophy. This
guarantees that the community of work is a moral community giving a
moral foundation (according to a universalistic understanding of the
“common good”) to CSR, while other communitarian accounts may fail
to do so (this is implicit, but I want to make it explicit here).
4. This would be not only conceptually more satisfying, but also
practically able to provide a better explanation of the concrete
motivational drives that induce a company’s members to carry out CSR
practices and organisational forms.
In what follows I shall argue that the foregoing charges against
individualism in general, and the social contract approach to CSR in
particular, are unwarranted. Secondly, even if I admit to having
been fascinated by Maritain’s personalist account of what could be
called the complexity of the Self’s motivations to act (which has so
many prophetic analogies to contemporary models in behavioural
economics – mine included), I shall question whether personalist
anthropology can by itself keep the promise of giving an ethical
grounding to CSR, without assuming the much more questionable
Thomist metaphysical view of the “common good”, which in fact is
inherent to Maritain’s view of person freedom (with respect to any
temporal societal organisation). At the same time, endorsing these
assumptions – with their theological implications – seems
unnecessary, given what we can reach through a proper contractarian
understanding of the complexity of the Self ‘s motivation to act,
which is also relevant to CSR implementation.
1. Is methodological individualism really unable to account for
shared interests and social interactions ?
In this and the second section of my comment, I shall defend
individualism, not as an ontological thesis (“only individual are
out there, not collectives”), but as a methodological and ethical
position.
I begin with methodological individualism. Let me ask: is this
really unable to account for shared interests, common ends and
interactions? If we recognise that game theory is the basic
theoretical approach whereby the main individualist methodological
explanations of social facts have been put forward over the last
three decades, we must also recognize that even if we restrict our
discussion to the most traditional understanding of individualism,
i.e. to the typical instrumental version of rationality, the answer
cannot be positive. On the contrary, game theory suggests a number
of models in which conflicts of interests and common interests are
interlocked and can be studied jointly. Non-cooperative mixed
motives games (like the “battle of sexes”) are models of interactive
situations where coordinating is in the common interest of the
players, but at the same time they may disagree on the particular
coordination mode to be chosen, and hence may have conflicting
preferences about what mode of coordination should be selected among
the many possible.
Cooperative games, on the other hand, give the players opportunities
to join coalitions (even the total coalition of all of them) with a
super-additive characteristic function. That is to say, the value of
the coalition (or the production function of a team) is the result
of intrinsically common action and cooperation throughout the
coalition, and cannot be reduced to the simple addition of
individual separate productive efforts. At an ex ante stage, the
players are involved in a bargaining game in which they agree on the
coalition structure in light of how much each of them will gain from
joining every possible coalition. The coalition, seen as having an
intrinsically joint production function and a set of common plans of
action at its disposal, becomes the object of an interdependent
bargaining game by which players decide whether or not to enter
coalitions according to their personal objectives and their
individual preferences.
No doubt this is an instrumental explanation of cooperation (and I
will go beyond it by considering ethical individualism as
well). Nevertheless, it is a perfectly understandable account of
common action and common ends reconciled with the ex ante individual
decision to subscribe to a common plan of action generating genuine
common goods (not replicable by separate production). The players
indeed want to reach agreement on a joint action plan, for they
recognise that only by joint action will a surplus be attainable.
Moreover, in the ex ante bargaining session they outguess
each other’s decisions, and they reciprocally adapt their decisions
in order to reach agreement on the coalition formation. They form
reciprocal expectations on their relationships, so that they not
only interact with each another but are also aware of
their interaction, and some degree of de facto rational
symmetry or equality arises among the interacting parties.
Institutions, coalitions, organisations, joint action plans are
worthwhile because they are unique sources of value. But ultimately
they are means to maximize individual utility. This may have
a desirable ethical implication, however, for there is no room here
for idolatry of organisations, teams, companies or
institutions. They can be “good” only in so far as they are
conductive to individual well being or goal-attainment or
preferences satisfaction, so that individuals are still free centres
of decision. (I presume that personalists would be attracted by this
depiction of mundane organisations as functional to the retention of
freedom).
Not only is a coalition (and its super-additive value) a value
for the individual members (hence the coalition members are not
mere means for the coalitional value), but consideration is
also made of the coalition’s self-enforceability. This aspect takes
us back to the non-cooperative branch of game theory, where simple
endorsement of an agreement is not sufficient to predict the
players’ actual behaviour, i.e. their compliance with a joint action
plan. Also necessary is that the agreement be ex post
self-enforceable, and this is not the same as saying that there are
reasons for agreeing on it ex ante. It instead means that a
coalition needs incentives, motivations or reasons to act that
render the agreement self-supporting, which in turn implies that it
cannot be simply enforced by an external authority. As a
consequence, some equilibrium concepts (i.e. mainly Nash
equilibrium) are used, which means that players are free to choose
whether or not to comply with a given coalition structure or
agreement. It is therefore possible to predict that the agreement
will be implemented only when the players’ reciprocal, and
reciprocally expected, actions supporting it adapt to each other as
reciprocal best responses. Again, society cannot entirely overrule
the individual, and the latter retains fundamental freedom with
respect to any institution or organisation.
Classical game theoretical models view decisions according to the
typical instrumental model of economic rationality. Beliefs provide
epistemic support for an individual’s choice in that they provide
representations of the other players’ choices, which enter the
utility calculation only in so far as they serve as probability
weights attached to the utility of any outcome (according to the
expected utility functional form). They are not the direct subject
matter of our preferences.
However, in recent behavioural economic models, expectations also
enter the domain of preference functions . Reciprocal expectations
about behaviour enter the utility function because they are an
intrinsic source of preference and utility for the Self (this
approach is typically formalised in the branch of game theory called
“psychological games” - see e.g. Rabin 1993). Since expectations
concern reciprocity in the players’ behaviours in terms of mutual
compliance with some norm or principle of payoff distribution (such
as minimizing direct inequality or maximizing kindness), they
represent relationships amongst players (the extent to which one
reciprocates the other’s behaviour). And since what we know about
the individual’s identity is represented by his/her utility
function, individual identity (the individual’s preferences)
reflects social relationships amongst players.
Summing up, individual preferences are today seen as more complex
than they were in the traditional economic account, and a utility
function reflects more than just one motive to act. It may
include the desire for mutual compliance with some principle of
justice, kindness or relative inequality, etc. But in the end
explanation of social artefacts, institutions and collective actions
depends on individual preferences and rational (even if boundedly
so) individual choices by the Self . This amounts to methodological
individualism nevertheless, because we explain norms and
institutions as solutions of games corresponding to equilibria
achieved through individual rational choices, even though they are
based on the players’ enlarged preferences.
2. Does ethical individualism really attach only instrumental
value to the social contract and CSR?
Let me now consider ethical individualism. It would be
incorrect to state that the meaning of CSR, and its consequent
foundation on the agreement among stakeholders (as categories of
individuals), is entirely “instrumental”– that is, devoid of any
ethical content. Ethical individualism attaches intrinsic ethical
value to the procedure or rule of treatment by which
the individual’s characteristics of moral value are treated. To say
that, according to any individualist ethics (as well as the
contractarian approach), moral values are left out of the picture as
personal private positions, while the agreement is only an
instrumental relationship functional to ends whose ethical content
remains uncovered, is simply to presuppose that all ethical values
must be conflated into an idea of the “good”. But we know of course
that individualistic ethics may be neutral with respect to any
personal idea of the good, because it is otherwise focused on:
1. other individual characteristics of moral value
that are irreducible to an idea of the “good”, such as autonomy,
rights , duties, as well as pleasure or pain, and wellbeing;
2. the moral treatment of these characteristics (whoever possesses
them) through some impartial procedure of collective decision-making
is recognized as having moral value.
Generally speaking, in order to generate any ethical model, we must
answer two questions: first, which characteristics
affected by or affecting a given practice, decision or institution
have moral value? Second, what is the moral treatment of
the characteristics that we have recognized to have value, whoever
may possess them?
The individualist will answer the first question by citing
characteristics possessed by individuals. For example, “a
decision must be taken by autonomous individuals”, “an
institutions must respect individuals’ rights”, “a social
practice must be based on individuals’ rational adherence to
it”, “interpretation of a given professional role must discharge the
individual’s obligation owed to other individuals”. Autonomy,
rightfulness, rationality and obligations are characteristics of
value that can be predicated as properties of individuals; and
decisions, practices or institutions must satisfy them as predicates
of individuals.
At a second stage, however, qualification is made concerning the
mode of treatment to which characteristics of value are
subjected, whoever may possess them. This treatment may be
generalised and universalised with reference to all the individuals
possessing (to the same extent) the characteristic of value. What is
needed is specification of the general idea of equality of
treatment, or impartiality of treatment, with reference to a
particular value, whoever may possess or be affected by it. A
contractarian, who would answer the first question by saying
“autonomy” or “rationality”, would answer the second by formulating
a procedure of impartial treatment, or equal treatment, which fitted
moral characteristics like “rationality” or “autonomy”. Therefore,
the appropriate (moral) treatment in this case is an impartial
agreement amongst all the rational agents involved. In fact,
because a “social contact” requires unanimous (i.e. equal) rational
acceptance by all the autonomous agents, it equally respects
the autonomy of all of them.
Hence, it may be correct to say that a contractarian will see
society and institutions as means to achieve the individual ends of
those who agree to the contract. But this would not be an
appropriate account of what really carries normative force in the
contractarian argument. Institutions or societies are not important
per se, because what has moral value is individuals’ rationality and
autonomy, so that the universalistic treatment of this value
consists of a rule of impartial treatment for rationality (or
autonomy) – that is, a general, unanimous agreement among rational
choosers. Institutions, or society itself, is “ethical” because it
is rationally agreed upon by all the members through impartial
exercise of their rational decision and autonomy.
Hence, the social contract (and its implications: for example, CSR
social norms), has intrinsic moral value in so far as it is an
impartial exercise of rationality by all the individuals involved.
This is not a teleological account of ethics, of course, but
teleology is not the only form of ethical justification. If
consequences (in terms of pleasure or pain) were the characteristics
of value involved by a practice, decision or institution, the answer
to the second question would be to treat them in terms of the sum of
the equally weighted pleasures and pains of all the parties involved
– that is, utilitarianism.
As Thomas Nagel suggested some years ago, the requirement of
equality has a sort of methodological primacy over any other moral
consideration, since it is the general modality of moral treatment
for the processing of whatever moral characteristics that
individuals possess. If liberty were the main substantive value
(characteristic of value), liberty should be treated equally with
respect to however individuals may be characterised in terms of
liberty in relation to a given decision, practice, or institution.
Equality of treatment (to be specified by some more elaborate rule
of collective choice, like an agreement, a convention or an additive
social welfare function etc.) must be applied to whatever value. At
a different level of reasoning, it replicates the
“universalisability” of moral statements, because it is a general
requirement for moral reasoning independently of the substantive
characteristics of value that identify a particular ethical theory.
Summing up, to return to the instrumentality of the social contract,
it is not to pursue our private ends that we recommend a social
contract. It is on the contrary because we grant moral value to the
equal treatment of whichever individuals’ autonomy/rationality.
It is appropriate here to recall the distinction between what I call
the “context of justification” and the “context of implementation”
of any ethical principle. In so far as we are interested in
justification, we play the game of moral reasoning and moral
language. We are therefore committed to respecting their rules. One
of these rules is that whatever the substantive value we recognize
as involved in a given practice or decision, we must treat it
equally whoever possesses that characteristic. In the absence of
this condition, we cannot be said to have given justification for
the practice or decision at hand. This amounts to making judgements
able to retain their moral significance amid the permutation of
different concrete situations (where different individuals are
involved ) in so far as the individual’s characteristic of value
(considered anonymously) remains unchanged.
A completely different matter is how we become able to perform this
moral reasoning and to speak with moral language. The answer is
probably connected to the millenary evolution that has given us the
cognitive ability to put ourselves in the shoes of others, and to
grasp symmetries and invariances amid the permutation of individual
positions, points of view or roles. To be sure, this is a matter
concerning the emergence of a capacity for “empathy” rather than
“sympathy”, i.e. the cognitive ability to take the point of view of
others and understand their evaluations in their own terms, more
than the ability to identify with their emotions (which probably
presupposes a certain commonality of feeling between the two parties
– see Sugden 2005).
This ability is probably an evolutionary trait that has benefited
the species in a millenary evolutionary process, for it has enabled
members to win high payoffs if able to do so in cooperation or
coordination situations where they have been selected at random to
occupy different positions or roles over time (Binmore 2005).
However, the explanation of why we possess these capabilities does
not answer the question of why equal treatment justifies a given
practice or institution. I would not say that an institution is
“good” or “fair” because the rule for making this judgment shows
high evolutionary fitness (unless I do not grant moral value to the
reproduction of the species).
3. A social contract justification for CSR: an univocal, normative
and operational basis for an alternative institutional governance
structure
I will now defend a particular version of ethical individualism in
business ethics. I refer to the social contract approach to CSR. My
claim is that the social contract offers a sound basis for defining
CSR as an institutional form of productive organization, and is able
to resolve the vexata quaestio of how stakeholders’ possibly (at
least partly) conflicting interests can be balanced. Consequently,
it also amounts to rejecting the allegation that, lacking a concept
of common good, contractarianism has nothing to say about the
“stakeholders balancing problem”.
First, let me state the domain in which this discussion is located:
we are in the domain of justification as distinct from
implementation. Justification is a context of rational acceptance
from the point of view of universalizable judgements. Justification
is neutral and impartial. Form the contractarian standpoint,
justification coincides with the requirement that rational
autonomous agents choose by general agreement whether or not to
enter any given societal arrangement. It is a test of general ex
ante acceptance that must be performed before considering the
ex
post stability of the arrangement, i.e. whether it is realistic to
believe that the agreement will be complied with. The content of
this ex ante test is the internal rationality of an agreement, i.e.
the rationality or otherwise of choosing any given agreement, taking
for granted that, if it is chosen, it will also be put in practice
(Gauthier 1986).
A theory of norms implementation takes a quite different point of
view. From this perspective, the problem is ex post compliance, or
conformity, and the question is whether the agent is driven by any
kind of motive to act in such a way that s/he will carry out a given
justified principle (or the social contract). Reasons to act in this
case are of many kinds, not just impartial and universalisable
judgments expressed from a neutral point of view. As Nagel
suggested, agent-relative reasons to act are appropriate in this
context (which may include both personal preferences and the sense
of obligation concerning duties that the agent is required to
accomplish just because s/he is that particular decision maker in
that particular position). In contractarian terms, this is the
problem of external rationality, not the rationality of choosing
some contract amongst many others, but the ex post rationality of
complying with it, also given possibly diverging incentives, as in a
DP game (Gauthier 1986). Solving the implementation problem,
therefore, means considering the full set of the players’ reasons
and motivations to act in accordance to a norm.
According to the contractarian approach we may define CSR as an
extended model of corporate governance such that those who run a
firm (entrepreneurs, directors, managers) have responsibilities that
range from the fulfilment of fiduciary duties towards the owners to
the fulfilment of analogous fiduciary duties towards all the firm’s
stakeholders. Hence the purpose of CSR is to extend the concept of
fiduciary duty from a mono-stakeholder perspective (where the sole
relevant stakeholder is the owner of the firm) to a
multi-stakeholder one in which the firm owes fiduciary duties to all
its stakeholders (the owners included).
However, stakeholders interests may diverge, and they may also be at
least partly contradictory, so that the company’s fiduciary duties
may become inconsistent. The main question therefore is whether we
can work out a consistent and acceptable principle for the fair
balancing of stakeholders’ legitimate claims.
Since fiduciary duties are based on fiduciary relations between
those who run the firm and those (stakeholders) who delegate
authority by agreeing to submit to the firm’s governance structure,
the best way to understand CSR as a set of enlarged fiduciary duties
is to model it as being based on a social contract amongst all the
stakeholders whereby they decide to institute that particular
governance structure which we call the firm. In fact, the social
contract is typically a model of rational acceptance which explains
any delegation of authority as the rational decision on the part of
those who submit to an authority to trust those in the position of
authority. Note that what I’m elaborating on is not a social
contract between a company and society at large, but
every special,
or local, social contract amongst all the stakeholders - both those
involved in transactions and those affected by externalities - of
each particular company.
Many will say that these social contracts are not real but only
hypothetical, and of course this is true for every social contract
model. Its paradigm is an hypothetical contract from which we may
deduce how the company would have been instituted by rational
stakeholders. At the same time it is a test able to check whether
that arrangement of the firm could have been agreed upon, and hence
justified, by all its stakeholders rationally. However, there is a
factual basis for understanding relations between the firm and its
stakeholders as a fiduciary (which refers to a sort of implicit
promise or tacit agreement that the productive organisation will be
conductive to the stakeholders’ best interests, and will refrain
from damaging them). Since many contracts are incomplete, they leave
many ex post decision variables to the discretion of the strongest
parties when renegotiation occurs. In some cases, contracts are
explicitly “completed” by a delegation of authority that takes place
by allocating to a party the residual right of control over every ex
ante non contractible decision variable (economics says that this
occurs by giving a party property rights over the physical assets of
the firm). Members of the organisation (mainly employees but also
non controlling shareholders or minority partners) explicitly accept
an authority relation with those in a position of authority in the
organization. Nevertheless, also those contractual parties who
remain formally independent in a market contract, but are
unprotected owing to the incompleteness of contacts, and hence are
at risk of opportunistic renegotiation because they accept the
relation, also trust the party with the strongest position in the
contract. They believe that the latter will not substantially abuse
its de facto discretion over the ex ante un-contractible decision
variables. Hence in order to understand the hierarchical structure
of the firm, we need to see it as based on a network of fiduciary
relationships, and to account for these relationships in terms of
some set of reasons that all the non controlling stakeholders must
have in order o accept the authority of those who run the firm. My
claim is that the better account for these trust-based authority
relationships is the social contract amongst the stakeholders of the
firm.
Let me summarize how the company would have been instituted by means
of a social contract, which serves also as a test for its moral
justification. I give a two stage game account of it (see also Sacconi 2006). The first stage is a collective choice on the firm’s
constitution modelled by a bargaining game amongst all the
cooperating stakeholders. The second stage is a coalition game that
the stakeholders play within the rules of the game (the constituted
firm) selected at the first stage. This second step generates a
final allocation of payoffs.
Because they are linked sequentially, the two games can be solved by
reasoning backwards. Constitutions are seen as restrictions on the
strategies available to the players in the second stage game. Each
second stage game has a solution in terms of payoff allocation, so
that in the first stage a constitution may be selected according to
the final allocation of payoffs associated with it. Because it is a
bargaining game, the first stage game is solved by the most
accredited solution concept for such games, i.e. the Nash bargaining
solution, which prescribes maximizing the product of the players’
payoffs for agreements net of the status quo payoffs. Formally, this
coincides with a distribution of the surplus proportional to
relative marginal variations of the players’ utility. Under the
additional assumption of interpersonal utility comparability this
may be interpreted as a distribution proportional to a rough measure
of their relative needs (how much my satisfaction positively changes
at margin in relation to a negative marginal change of your utility
due to an infinitesimal transfer of surplus from you to me).
The second stage game is a coalitional game played within a given
institutional framework (the model of firm governance) that assigns
each player certain rights or responsibilities. It must be solved in
terms of a solution concept that allocates to each player an amount
of utility related to his importance for each possible coalition.
This brings us to a distributive principle based on proportionality
to relative contribution. But note that the institutional
arrangement - a structure of rights and duties that influences the
level of each player’s contribution to each coalition - is chosen at
the constitutional level, so that what players are able to gain on
the basis of their contributions is also a distribution acceptable
from the constitutional point of view according to the relative
needs principle.
Let me now introduce the legally understandable that what as to be
chosen at the first step is an arrangements of the ownership
structure over the physical assets of the firm. Assume that the
legally feasible alternative arrangements of ownership are only
exclusive private property rights, that is those ownership
arrangements that will generate a disproportionate imbalance of
power and hence in the final distribution of payoffs amongst the
players (stakeholders). Therefore, the two stage structure of our
constitutional and post constitutional choice problem implies that,
from the constitutional perspective, an institutional framework will
be chosen only if under this arrangement those with ownership-based
authority in the firm are constrained to carry out a utility
transfer to the non controlling non-owner stakeholders such that the
final distribution of surplus will approximate the Nash bargaining
solution as closely as possible. This solution roughly splits the
surplus into equal parts insofar as the utility space, and the
underlying space of joint actions, are symmetrical.
CSR follows from this model quite naturally: as an “extended”
structure of fiduciary duties, CSR amounts to the obligation to
perform these utility transfers in favour of the non-controlling
stakeholders in order to ensure that, whatever allocation of
property rights is selected, the principle for a constitutional
agreement will be respected. Hence, the constitution implies that
stakeholders will gain from the company payoffs proportional to
their relative contributions/deserts. But what they are able to
contribute, and hence the payoffs that they will deserve, is
strictly related to their relative needs (i.e. property rights over
assets, and responsibilities towards non controlling stakeholders
are arranged so that stakeholders may deserve by contribution what
they really need).
This theorizing yields results that completely reverse the
evaluation of contractarianism given by Helen Alford in regard to
the distributive justice problem faced in balancing different
stakeholders interests (for more details see Sacconi 2004). By the
way, it also answers Professor Jensen’s criticism that a
multistakeholder approach to strategic management would make the
objective function of the firm too complex and unmanageable.
1. The objective function of the firm is univocally defined not as
the maximisation of shareholder value, but as the maximisation of
the Nash bargaining product of the stakeholders utilities, after
having set the negative externality on other non cooperating
stakeholders at a minimum;
2. This objective function is the one to which stakeholders would
have agreed in the case of a hypothetical contract in which they
could have decided to start up the firm as a cooperative venture to
their mutual advantage;
3. The objective function is genuinely normative and can be
translated into a set of practical prescriptions concerning the
firm’s goals (see Sacconi 2004):
3.1. First step: minimize the negative externalities affecting
stakeholders in the broad sense (perhaps by paying suitable
compensation);
3.2. Second step: identify the agreements compatible with the
maximization of the joint surplus and its simultaneous fair
distribution, as established by the impartial cooperative agreement
among the stakeholders in the strict sense;
3.3. Third step: if more than one option is available in the above
defined feasible set, choose the one that maximizes the residual
allocated to the owner (for example, the shareholder).
4. Even if this is rather abstract (but no more than any other piece
of theoretical economics and ethics), it can be made operational in
two ways: (I) first, under certain constraints, stakeholders would
reach through a decentralised bargaining process exactly an
agreement on this specification of the objective function, given
that it is the solution of a bargaining problem; (II) second, it
could also be operationalised through an explicitly ethical
management procedure (the procedure for reaching a social contract
among stakeholders by means of an ethical management or board – see
Sacconi 2004), which can be specified as follows:
4.1. Force, fraud and manipulation must be set aside.
4.2. Each party comes to the bargaining table with only its capacity
to contribute and its assessment of the utility of each agreement or
non-agreement proposed (dispensing with any form of threat other
than its possible refusal to agree).
4.3. The bargaining status quo must be set at a level such that each
stakeholder is immune to the cost of its specific investments – that
is, each stakeholder must obtain from the social contract at least
reimbursement of the cost of the specific investment with which it
has contributed to the surplus (otherwise the bargaining process
would permit opportunistic exploitation of the counterparty’s
lock-in situation). The distribution of the surplus is regulated by
the social contract – and by the corresponding deliberative
procedure – on the basis of ‘initial endowments’ thus defined.
4.4 Each party in turn puts itself in the position of all the
others, and in the position of each of them it can accept or reject
the contractual alternatives proposed.
4.5. If solutions are found which are acceptable to some
stakeholders but not to others, these solutions must be discarded
and the procedure repeated (which reflects the assumption that
cooperation by all stakeholders is recognized as necessary).
4.6. The terms of the agreement reached are therefore those that
each stakeholder is willing to accept from its particular point of
view: that is, the non-empty intersection of the joint strategies
and relative distributions acceptable to each of them.
4. The “relational” person within the social contract view on CSR:
ideal conformity and reciprocity
On emphasizing these achievements of the contractarian approach to
CSR, I do not want to brush under the carpet the main allegation
raised by Helen Alford. Her principal criticism concerns the
compliance problem and asks why stakeholders (and mainly
shareholders) should conform by means of their concrete behaviour to
a simply hypothetical, even though normative, social contract (see
also Zamagni 2005). I do not claim to have faced this point thus
far, for the bargaining model was addressed to a different goal:
solving only the problem of the contract’s internal rationality,
i.e. why in an ideal bargaining situation we should agree on a
governance structure of the firm that provides for extended
fiduciary duties.
This question has nevertheless to be squarely faced, for, as I have
already said, it is correct to distinguish between the contexts of
justification and that of implementation, so that in order to
implement a normative justified CSR principle or norm, we may need a
set of reasons to act, or motives for choice that go further than
the basically neutral and impartial reasons that justify a given
course of action or an institution. In this I follow Thomas Nagel’s
distinction between the neutral point of view of justification and
the agent-relative point of view that becomes relevant in the
implementation context, when we ask ourselves about the complex set
of personal reasons that we have for performing our personal
actions. Note that according Nagel, agent-relative reasons to act
are not only reasons based on the agent’s self-interest or
individual well-being, but also, and perhaps mainly, reasons of
deontology. In fact we realize that we have a certain duty when we
consider a decision from the perspective of being the actor
specifically in charge, or in the position to make that particular
decision; whereas when we consider the consequences of a decision we
may detach ourselves from the specific agent’s perspective and
assess it according to its consequences for whatever person, also
moral patients very far from influencing the taking of that specific
decision. Therefore, whereas deontological reasons are
agent-relative, utilitarianism symmetrically amounts undertaking detached perspectives generating neutral reasons to act.
My answer to the compliance problem is strictly consistent with this
point of view, because it is based on the idea that compliance with
the social contract follows from the complexity of human motivation
represented by agents’ overall utility function (the stakeholders
but also managers, board of directors, entrepreneurs etc. who have
direct influence on the company strategic conduct). This idea allows
room for both material utility and ideal utility derived from
conformity to an ethical ideal of justice, conditional on reciprocal
and reciprocally expected conformity to the same ideal on the part
of the other players. In this sense the second (ideal) component is
a sort of utility from deontology, where deontological behaviour is
seen as fulfilling a duty or acting consistently with a given ideal.
In my view, spontaneous compliance with a CSR norm results basically
from the reputation mechanism in a repeated trust game. But I also
stress that the reputation mechanism is weakened by many
fragilities, both cognitive and motivational (see Sacconi 2004,
2006b) In particular, we should realize that a reputation for being
partly unethical may also be supportive of an equilibrium behaviour
(that is, a combination of reciprocal best responses). For example,
a reputation for abusing stakeholders’ trust, not all the time but
just up to the level at which stakeholders are indifferent between
staying in the relationship or exiting from it may also be part of
an equilibrium profile of the repeated trust game. In this sense, if
there are only self-interested stakeholders and companies (even in
the enlightened sense) companies will abuse for a significant amount
of time, and stakeholders will surrender to such nearly
opportunistic companies.
Therefore, the answer must lie in the complementarity between
reputation games and different social phenomena that I call
“ideal-conformist preferences”. The idea is that stakeholders (but
also entrepreneurs) have two kinds of preferences, both able to
motivate their action. On one hand (more basic), they describe the
outcomes of their interaction as consequences, and their preferences
regarding consequences are defined as consequentialist. These may be
not only the typical self-interested preferences, but also
altruistic preferences, and also preferences understood in less
subjectivist terms than in standard economic theory: for example,
inter-subjective preferences for “primary goods” that – as Rawls
taught us - are necessary means to achieve any personal life plan
minimally significant to the stakeholders pursuing them.
But this part of the argument is not new at all. The new part
concerns conformist preferences. Stakeholders (and also
entrepreneurs) also have preferences defined over states of the
world resulting from their interaction, which are described in terms
of their consistency with an ideal - that is, considering how far
the agents’ actions (a state) is from the set of actions that would
fulfil an ethical ideal. By ethical ideal I mean a principle of
justice for the distribution of material utilities.
Let us assume that stakeholders have agreed upon a social contract
concerning the principle of justice that should govern the
distribution of the social surplus produced by the firm. Conformist
preferences may now enter the picture. Intuitively speaking, a
stakeholder will gain intrinsic utility from the simple fact of
complying with the principle, if the same stakeholder expects that
in this way she/he will be able to contribute to fulfilling the
distributive ideal, admitted that she/he expects the other
stakeholders also contribute to fulfilling the same principle, given
their expectations.
A measure of ideal-conformist preferences consists of three elements
(see Grimalda and Sacconi 2005) :
First, an index of how much, given the other agents’ expected
actions, the agent by her/his action contributes to a fair
distribution of material payoffs. This may also be put in terms of
how much the agent is responsible for a fair distribution given what
(he expects that) other players will do.
Second, a measure of how much the other stakeholders (or the
company) are expected to contribute to a fair distribution, given
what they (are expected to) expect form the first agent’s behaviour.
This may also be put in terms of the (expected) responsibility of
other players with respect to the generation of a fair allocation of
the surplus, given what they (are believed to) believe.
Third, a weight representing the agent’s psychological disposition
to act on the motives of reciprocal conformity to an ideal.
Summing up, if a stakeholder expects that others are responsible for
a fair distribution, given what they expect about his/her behaviour,
and he/she also is responsible for a fair distribution, given the
others’ (expected) behaviour, then the motivational weight of
conformity with an ideal (deontology) will enter the utility
function. That is, it will effectively enter the stakeholder’s
system of preference, so that complying with the principle may yield
additional utility (in psychological sense) with respect to the
basic material payoff given by the same strategy.
This may dramatically change the calculation of the overall utility
that induces the stakeholders to surrender or otherwise to a
company’s sophisticated opportunism which manages to keep compliance
with the social contract to its minimum. In other words, a
stakeholder will refuse to surrender and will prefer a more resolute
, hard-nosed approach by quitting the relationship. At the same time
if the company complies with the social contract, the stakeholder
will gain additional utility by also complying with it, and this
reinforces the overall preference for compliance.
So far for the ideal-conformist stakeholder, but what about the
possibility of an ideal-conformist enterprise? A company with
conformist preferences will add to its overall utility a component
conditional on mutual compliance with the ideal. On all the
occasions that stakeholders also comply by entering the
relationship, they both gain additional utility due to the fact that
they are both responsible for achieving a higher level of ideal
implementation. Instead, because most stakeholders are conformists,
the typical self-interested far-sighted company will not
substantially gain by adopting a sophisticated opportunism strategy,
for stakeholders will refuse to be exploited by it.
Note that ideal-conformist does not equate with conformism to
whatever behaviour may be socially shared by a group.
Ideal-conformity is seen here as the desire to comply with an agreed
norm of justice, given the expected reciprocal conformity by others
to the same norm. If others’ behaviour does not conform to the
principle, the player will not gain any utility from replicating the
others’ behaviour. Hence, essential for this definition of
conformity is the origin and the nature of the norm. It cannot be
whatever convention may emerge from social evolution, but exactly
the norm that has moral content and is mutually believed to be
complied with.
The social contract provides a basis for these norms of justice. The
idea is that stakeholders and companies participate in a social
dialogue by which they reach agreements on the principles of
distributive justice underpinning the claims of CSR. Moreover, by
means of dialogue they set standards of behaviour and voluntary
norms reflecting those principles. Social dialogue, under certain
constraints of impartiality and honesty, simulates the hypothetical
situation of an agreement whereby stakeholders (and entrepreneurs)
may agree on the firm’s constitution . Since this gives some basis
for the belief that they have agreed on the company constitution,
and supports a shared ideology such that the company has subscribed
to a constitutional agreement on principles of justice regulating
its relations with stakeholders, there is some basis for the
emergence of conformist preferences. (Of course, a second condition
is still necessary - mutual beliefs of reciprocal conformity must be
formed.)
Note that I am not saying that companies conform to the ideal (or
ideological) agreement because it is in their best material interest
to do so. Instead, I am taking it for granted that it may be in the
best material interest of those who run the firm (at least in the
short run) not to comply, or that there may be preferred equilibria
in which the company incompletely complies with the norm.
Nevertheless, the simple fact of an ex ante constitutional
agreement, or moreover the simple fact of an ex ante ideology
supporting the myth of an implicit social contract of the firm,
allows the formation of conformist preferences, provided that the
beliefs that stakeholders and companies will conform are formed as
well. Ex ante norms and beliefs concerning reciprocal conformity
enter the utility function as constituents of its ideal part.
Therefore they create new motivations that may give additional
support to the decision to comply with a CSR social norm.
In a sense, the model is akin to the Rawlsian idea of a “sense of
justice”: a desire to conform to those principles of justice that
would have been accepted rationally in a hypothetical agreement. But
it adds the more realistic hypothesis that the sense of justice (or
the desire to be just) is not absolute and unconditional, but based
upon an expectation of reciprocity in conformity. To comply “alone”
does not generate a practical motivation drive, but being aware that
one can approach the ideal given the others’ behaviour, and
believing that others are also doing their best to approach the
ideal (given what they believe about ourselves) introduces an
additional motivational component into our preference system that
may induce us to comply with the hypothetical agreement. Therefore,
it may be considered as a moderately Kantian (liberal) account of
conformity, sensitive to the subtleties of the Humean notion of the
nature and formation of social norms.
Though genuinely contractarian, this theory also accounts for some
suggestions that can be derived from the personalist thought of a
Catholic thinker like Jaques Maritain. Maritain (1983) stresses that
human beings may be seen at both individuals and persons. As
individuals they have material needs and a merely instrumental
relation with society, which is seen as a means to obtain relief
from material needs. But as persons they are capable of sociality,
relationality and spirituality. Persons aim at higher order (ideal)
goods and they want to create social relationships with other
persons seen as members of a community similarly seeking to achieve
such spiritual higher order ends.
My model satisfies quite naturally both parts of Maritain’s view of
humanity. In correspondence to what he calls the “individual” I
envisage material utility or consequentialist preferences, but in
correspondence to the “person’s” higher order aims I introduce an
ideal utility derived form conformist preferences based on mutually
expected reciprocity in complying with the ideal. Relationality is
introduced here not in the sense that persons simply like relations
(to stay together) per se, but in the sense of a desire to share
with other agents the same behaviour of complying with an ideal of
justice. Hence they are likely to expect that other agents will
reciprocate their compliance with the same ideal principle. I
presume that a personalist would appreciate this aspect of the
theory, since Maritain did not confine the person’s desire for
sociality to reciprocity within the bounds of any concrete social
group; rather, he saw the person as aspiring to an ideal community.
But there is nevertheless a major difference. On this approach,
conformist preferences – that is, the higher order desires of the
“person” – depend on ideal principles that are entirely human and
grounded on human autonomy-, i.e. on the ideal of an impartial
agreement. Therefore, I do not need any idea of a transcendent
common good in order to ground conformist preferences for
reciprocity, because on the contrary they are grounded in an ideal
of justice, which is a human artefact. In fact, I only need a set of
principles of justice to which the individuals would have agreed in
a hypothetical choice situation and which satisfy universalisability
of the terms of agreement and their invariance with respect to the
permutation of the individuals’ points of view.
This perspective answers the question about the origin of principles
– whence do they derive? – that we would like to see fulfilled by
reciprocal conformity and would make us happy. They derive from our
ex ante moral choice. Whatever its weakness, the theory is therefore
self-contained.
Moreover, it is able to account for the many social behaviours and
intuitions so relevant to the subject of CSR but which the theory of
enlightened self-interest would disregard as purely irrational.
1. First, it accounts for stakeholders’ activism, such as that by
socially responsible consumers or investors who forgo some material
advantage in order to punish opportunistic behaviour by companies
that do not damage their material interests, and it explains how
this is connected to the observation that a company claims, maybe
deceitfully but nevertheless explicitly, its adherence to ethical
principles (for example by a code of ethics, social reports etc.) ;
2. Second, it accounts for the possibility of social enterprises and
non profit organisations involved not just in the advocacy of rights
or social causes but also in the delivery of welfare goods; and it
explains how the internal members of these enterprises are immune to
the egoistic incentive to appropriate the entire surplus, not so
much because they are legally subject to the “non distribution
constraint” but because of the ideology of employees and
entrepreneurs, with or without religious beliefs.
3. Third, it accounts for the widely shared intuition that companies
effectively engaged in CSR are those whose top managers in some
sense seriously believe in it, and not those who comply merely
because of an instrumental strategy of reputation gaining, given the
traditional objective function (maximizing shareholder value).
In fact, what this model allows us to predict is that, from an
evolutionary point of view, this kind of enlightened self-interested
company will be superseded on both sides (compliance and non
compliance) by two alternative types of firm. On the one hand, by
conformist companies, which gain additional utility from
satisfaction of their conformist preferences by interacting
positively with conformist stakeholders. On the other hand, by
sophisticated opportunist firms, which will take advantage of the
presence of non conformist and simply consequentialist stakeholders
ready to surrender to sophisticated opportunism on the part of the
firms.
This is not a consolatory view point, however. It can be made clear
by considering what could happen in the population of companies and
stakeholders interacting with each other through random matching in
the case it was observed that most stakeholders do not have
sufficiently strong conformist motivations. This may occur because
the basic disposition in the population to be motivated by
reciprocal conformity to an ideal is too weak, or because its
members do not place sufficient trust in each other concerning their
reciprocal compliance with a given principle (even if they recognize
it as rational and justified). In case these are the initial
conditions in the evolutionary game under consideration, the
evolutionary equilibrium whereby being a conformist company pays
more in terms of overall utility (ideal utility included) will not
arise, and we may predict that the population will evolve towards an
equilibrium state where most companies are soft opportunists and
most stakeholders surrender to them. In other words, there are many
possible evolutionary equilibria, and which of them will emerge
depends on initial conditions.
This possibility, however, has very strong policy implications form
the perspective of an institution design specifically intended to
support spontaneous compliance with CSR social norms. Assuming a
normal level of psychological disposition to conform, the main
priority for a CSR policy should be to favour the
institutionalisation of social dialogue (mimicking the social
contract) on CSR social norms and standards of behaviour. And, on
the other side, to support the building of middle level social
bodies, institutions and social agencies with the primary goal of
verifying and spreading amongst stakeholders information and
knowledge about companies’ compliance with CSR principles and
standards. These two tasks? are crucial for improving conformist
preferences within firms and stakeholders. Through social dialogue,
first, they generate an approximation to the constitutional
agreement and lay the bases for sharing an ideology. Second, by
promoting verification and spreading information they generate the
informational bases for the reciprocal beliefs that are a necessary
condition for activating conformist preferences.
5. Is the Thomist alternative really a better foundation for CSR?
The inescapable need for too demanding metaphysical assumptions
It is quite obvious that the version of motivational complexity set
out above may seem not entirely satisfactory to the true follower of Maritain’s philosophy. Would the neo-Thomist alterative work better?
Let me recall that a basic tenet of Helen Alford’s proposal is Maritain’s distinction between the “individual” and the “person” as
both necessary aspects of the human being, who at the same time has
both material and spiritual aspirations and needs. The person tends
to sociality, relationality and communication as inherent parts of
the “common good”, which must be disentangled from the instrumental
need for social relations, as means to gain material goods and
services that characterize the individual. Now we may ask: what is
it guarantees that the search for relationality and sociality will
not be confined to closed and narrow communities, possibly focused
on maximising their internal friendship and bonding social capital,
but inimical to strangers (imagine a strong company culture entirely
built around the myth of its “supermen and superwomen”, but
adversarial to any other company, external stakeholders like clients
and suppliers, and the institutions representing public interests)?
More generally, what will guarantee that the good of the particular
community (for example a specific company) will be really connected
to the common good?
This problem was clearly seen by Maritain in his book The Man and
the Common Good (Maritain 1983), where he advocated the constraints
of justice over the pursuit of the common purposes of particular
communities, like social groups, states, nations (we may also add
companies). But this problem also affects most of the
neo-Aristotelian and communitarian virtues-ethics theories,
especially when applied to the realm of business - as in the case of
Solomon’s application of Macintyre’s virtue ethics to business
ethics. In this application the company is an identifying community
based on its typical productive goal. Virtues within a company are
equated to conformity with role-requirements, which are associated
with the positions that each person occupies within the division of
labour. These roles are in fact functional to the pursuit of
excellence in that given goal. This implies that virtues coincide
with the proper accomplishment of the demands of each role within
the hierarchical structure of the firm. The individual is
functionalized to the internal finalism of the firm, seen as a
community with its own understanding of its excellence standard
whence virtues descend.
In this context, happiness (as eudemonia) depends on the conformity
of personal character with virtues, which in turn is intrinsically
related to the inherent standard of excellence of the practice as
understood within its communitarian tradition. In fact, the
tradition of that activity sets its standard of excellence, i.e. the
end to which the practice is directed and necessarily seeks to
achieve as part of the constitutive definition of the practice
itself. One cannot claim to practise medicine – so to speak –
without acting in accordance with the ideal of excellence defining
the good physician and his/her discipline according the tradition of
medicine. Therefore the company is a community, or perhaps an
industry is a community, endowed with an intrinsic goal and an ideal
of excellence set by its own tradition for the given productive
practice. Any activity functional to excellence in achieving that
end defines a virtue, and in a system with a rational division of
labour it is captured by a role. Hence, everybody will be happy, in
the eudemonian sense, in so far as they discharge the demands of
their roles.
But what is the end of the company in our traditional understanding?
Some might say that, at least in the English-speaking part of the
Western tradition, the end of the corporation is to make profits,
and its excellence is maximizing shareholder value. Hence, managers
and employees will be happy to discharge the demands of their roles
functional to this end. As on can see, it is not difficult to detect
within virtues ethics an apologetical argument for the traditional
view of capitalist enterprise. Virtues ethics complements Milton
Friedman, pace our concern for CSR. (see also Miller, this
conference).
In the end, it seems not so strange that Solomon himself says that
in face of virtues ethics the (individualistic) concept itself of
stakeholder seems outdated. In fact, the company does not need to
perform the fiduciary duties owed to its stakeholders. The
stakeholders, instead, will achieve happiness by discharging their
role-relative obligations to the company, as this is the way to
shape their character consistently with virtues. Hence they may
relinquish their stakes in (or claims against) the firm, for their
real, intrinsic satisfaction does not depend on these.
Besides this aspect, virtues ethics faces the well known problem of
dissenting members of the community, or the strangers. How should a
community manage those of its members (or strangers) that begin not
to recognize as really worthwhile the standard of excellence
received from the tradition? Must they be ostracized? The contractarian would answer to renegotiate the term of the social
contract looking for the mutual advantage of both the standard
members and the dissenting or the new comer, or to seek the
overlapping consensus of their views of the good. But what the
answer of the virtue-ethics communitarian?
I must admit that Helen Alford’s proposal, because it is based on
personalism and neo-Thomism, and not on simple virtue ethics as
such, is able to evade this difficulty by resorting to an idea of a
common good that is transcendent with respect to the good of any
particular community or particular social group – the firm or any
industry included . The second basic tenet of this position,
together with the individual-person duality put forward by Maritain,
is that the common good is the inherent end to which human nature
(and the society) is “ordered”, i.e. necessarily seeks to achieve.
To clarify this idea let me reconstruct how the argument works. It
is based on two sets of assumptions.
First, the major premise is a metaphysical hypothesis concerning the
“common good” as an inherent end to which the human being is
necessarily directed and which derives from St Thomas’ synthesis
between Aristotle’s theory of causality and Christian theology. It
will probably be recalled that St Thomas linked God to each form of
Aristotle’s causality. But let me summarize.
1. At the beginning of the chain connecting each “movement in act”
to each “movement in power” that explains every movement cannot but
be an “immovable mover”, and this cannot but be God;
2. Likewise, God must be the first efficient uncaused cause, i.e.
the “stopping rule” of the infinite regress from one efficient cause
to another;
3. Given that qualities have different degrees of perfection, there
must be a maximum perfection of each quality from which any other
degree descends by corruption; and this perfection cannot but be
God;
4. Causality has finalistic structure: causes are ends inherent to
each nature (they are “final causes”), but the primitive “final
cause”, the only one that must be uncaused to halt the regress,
cannot but be an intelligent designer endowed with a will capable of
assigning the end to each nature, and this cannot but be God.
However, God cannot but have an absolutely good will. Hence, He
cannot want but the good, so that the inherent end, or final cause
of every nature, to which whatever is directed, must be the
universal good. It follows that human nature necessarily aims at the
good, and is “ordered” to it (that is in plain English “directed” to
it) because the good is the inherent end and final cause of
humanity. Note that this is a metaphysical concept of good: it is a
transcendent good identifiable with the Kingdom of God, or, as also
Maritain says, beatitude.
Also any single person is therefore ”ordered” to the good, since
s/he cannot but aspire to the good. This is simply analytical, since
any will wants what it understands as a good. Even the modern
economist, taking the side of a subjectivist theory of value, would
subscribe to this statement. In fact preferences underlie decisions,
and they can be reduced to a formal relation of betterness that may
include any reason that the decision maker may have for preferring a
given course of action over another. Betterness is just a formal
binary relation, without any specific content (Broome 2000).
Therefore, saying that the human being aims at the good is simply
tautological, because “good” is simply what s/he subjectively
assesses as better than the alternative. However, according to St
Thomas man may be mistaken about the real good: only the good to
which he is objectively “ordered” (directed) is the true good, and
this exists independently of his being aware of it.
Second, the anthropological premise. The person is the relational
and spiritual part of the human being, and as such it seeks to
establish rich human relations with other humans through
communication. Because such relations are based on love, they are
not instrumental, but have intrinsic value per se. This relationality therefore induces human beings to join communities
directed to the good of their members.
But what guarantees that these communities have moral character?
What makes us sure that they will not be condemned to parochialism?
It is the assumption that the human being is naturally “ordered” to
a transcendent good, so that any community created by persons must
in a sense be a “good” community. Here the metaphysical hypothesis
encounters and supports the anthropological one. This is very clear
in Maritain when he says that the society to which the person is
basically “ordered” is the perfect community of the Saints and the
Blessed, which can only exist in the Kingdom of Heaven. Hence, the
good to which humans are “ordered” is a transcendent common good
which is identical with a perfect society where they will achieve
beatitude. In our mundane lives we may reach only intermediate
degrees of approximation to this perfect community, so that our
pursuit of the good can never be satisfied in mundane social or
business life. This sets the basis for the relationship between the
human being and society, and between human freedom and human
obligations to any concrete form of human society of which the
individual and the person are parts (Maritain talks about political
society, but we may extend the reasoning to the smaller scale
society of the company or business community).
Individuals aim at society (and the firm) because of their material
needs, but in order to receive the benefits of society they must
accept subordination to the social whole. Individuals are
functionalised to the community and therefore, far from being free,
they are dependent on the social organisation (as in the firm
hierarchy). There is no freedom or independence in the way that the
individual is related to society. The correct image must be taken
from biology: a beehive or an ant-heap.
But, on the other hand, “persons” remain free under any kind of
temporal and historical society. The reason is that, since they aim
at a transcendent good, they cannot be satisfied by any concrete
temporal community , and hence exceed any temporal social “whole”,
like the family, the company, the state, the nation, etc. In fact,
they are “ordered” to a wider and more perfect community, which also
allows for the plain development of their spiritual powers. Any
particular concrete community is therefore no more than a means by
which the person seeks to satisfy these higher aspirations. Put in Rawlsian terms, concrete communities are
primary goods required for
the pursuit of such an ideal good of the person. These concrete
communities are subordinated to the person because he/she uses them
as a means to achieve his/her higher aspirations, and given that
this ideal community cannot be put in practice within our temporal
society, the person always retains his/her freedom and is restless
to a certain extent in each of these concrete societies. This is a
basis for a concept of negative liberty.
This tendency of the person to go beyond any concrete society or
group and to enlarge and enrich the sphere of her/his relationships
towards the model of a perfect society, in practice produces effects
quite similar to the requirements of the contractarian model. At the
company level, stakeholders are not tools for the company, employed
in order to achieve some goal or excellence; on the contrary, it is
the company that serves as an instrument for the aspirations of
stakeholders, seen as persons, and helps them reach an ideal that
extends beyond the company itself (it is in this sense that I
understand Helen Alford’s statement that the company is a community
of work in which each member should be helped to pursue the full
development of her/his human potential).
The difficult point, of course, is where this independence of
persons is grounded. As should be clear, everything rests on the
condition that an end or final cause of human nature and society
does exist, to which persons are necessarily directed. But this is a
metaphysical premise to which we must be committed regardless of any
evidence reported by social, economic or political theory, so that
these cannot be self-contained. Assumptions like “final cause”,
“inherent end”, and “immovable mover” (not properly accepted by the
contemporary natural sciences), and the assumption that an
intelligent designer puts the tendency to a transcendent common good
into the fabric of world as its necessary finalism, are
presuppositions that, in all honesty, one could not ask one’s
interlocutor to take for granted tacitly.
However, dispensing with these metaphysical presuppositions (that I
deem too demanding), personalist anthropology - as insightful as it
may be by emphasizing relationality, sociality and communication -
does not avert the risk of confining the person within narrow
communities. Here I see a serious risk. If the direct link between
the anthropological assumption and the metaphysical one is severed,
then the personalist analysis of the company will be left only with
the “biological” analogy of society, so that individuals are
functionalised to the need of the “whole”– an idea that Maritain
himself finds somewhat humiliating.
This cannot happen on a social contract view of the firm, since,
according to Kantians (see Bowie 1999), the firm is a means
functional to the “reign of ends” constituted by all the firm’s
stakeholders: “You (the manager) shall never treat a neighbour (a
stakeholder) as just a mere means (for the company), but always also
as an end in itself” . Contractarianism ensures that the individual
is able to agree rationally upon a constitution of the firm that
reflects the values of autonomy and rationality of choice. It also
allows stakeholders to develop conformist ideal preferences that
represent the immaterial part of their system of motivations. This
component of the preferences system reflects the desire for
relationality and reciprocity, and the ambition to an ideal,
provided it has been at least hypothetically agreed.
In short, it is from “mere” individuality, shaped by the moral
exercise of unanimous rational choice under the “veil of ignorance”
or any other condition of impartiality, that emerges the “person”
seen as the human capability to conduct moral reasoning and to hold
immaterial desires for reciprocity, relations and conformity to an
ideal of justice.
I have already said that my worry is that the neo-Thomist
perspective, once the direct connection between the transcendent
“common good” and the concrete particular good is severed, may open
the way to a reduction of the company to a community endowed with a
finalism on its own, but without any substantial respect for
stakeholders’ rights and claims of justice, because they are seen as
“extrinsic” to the proper finalism of the firm. Hence, I perfectly
understand the Catholic believers who want to foster the idea of
person by maintaining the metaphysical premise that allows them to
see the person as naturally directed to a transcendent universal
common good. Simply, I think that they should also recognize that
this intellectual strategy presumes an act of faith. Neither can it
be deduced by purely rational steps of reasoning, nor be based on a
stringent logic of the “excluded third”, or by any kind of
“reduction ad absurdum” that would demonstrate that, in absence of
that presumption, we could not predict what is obvious to our
experience.
In so far as the intellectual requirements of simplicity and general
intelligibility are accepted as rules of the game, we may fare
better by dispensing with such hypotheses. In fact, metaphysically
much less demanding alternatives are available (especially in a
dialogue on a penultimate matter as, admittedly, CSR continues to
be), which enable us to explain the phenomena itself of human
motivation as the search for relationality, reciprocity and the
ambition to ideal values. We may start form the simple exercise of
human impartial choice and rational agreement on the part of the
company’s stakeholders, within which any belief and also any view of
the “common good” may find appropriate room as the view of one
particular stakeholder. Consequently we do not need that internal
link between anthropology and metaphysics (even if may be desirable
as far as consistency with one’s t faith is concerned) in order to
explain the causal force of motivations that induce individuals to
act according an ideal of justice or to advocate an ideal of the
just company.
Of course, it is true that all behavioural economic models of
motivational complexity make important assumptions about the fabric
of human psychology. When the strategic conditions for a positive
conformist preference, or social preference, or a preference for
reciprocal kindness are satisfied (often assuming that the
appropriate beliefs have formed), then these models predict that
thus activated is some basic disposition to act (or to prefer) which
is represented by a motivational weight attached to these variables.
Is this the place where a natural disposition to seek the common
good should be presumed? I would say not. There is no reason to say
that this dispositional weight is a “universal constant” across any
individual and any culture, and I assume that it cannot be activated
without the reaching of an agreement and the formation of the
appropriate beliefs, which are both social artefacts. Moreover,
rather than a natural tendency to the common good, it may be
interpreted as the weight of the psychological disposition to be
just (according to the Kantian primacy of the “right” over the
“good”), which in fact cannot be activated without an ex ante fair
agreement on a principle of justice and the corresponding system of
mutual expectations.
Summing up, I see the possibility of a convergence of our dialogue
on a view of CSR inspired by how, at the end of his philosophical
career, John Rawls saw justice: as “political not metaphysical”. I
guess that, for conduct of a rational dialogue on CSR, the idea of a
general metaphysical final cause identified with the transcendent
common good should be placed in brackets (as one “complete theory of
the good” which is valid for those who accept it). Then the search
for a “good” which is “common” because it is acceptable to all, and
hence not metaphysical but practical, becomes substantially
identical to the effort to discover the overlapping consensus
amongst all the interests, identities and complete views of the good
held by different persons or (in the case of a company) by all the
different stakeholders.
By submitting hypotheses about this practical “common good” to the
exercise of universalisation of our judgment, and by placing
ourselves in the shoes of the others, we (the stakeholders) will be
able to identify a set of basic goods produced and allocated by
companies, such that the claims (interests, needs and aspirations)
for them are invariant with respect to the permutation of every
personal stakeholder standpoint within the company and around it.
Then, perhaps, by the same invariance-seeking device, we will be
able to agree on a set of distributive principles for these goods.
And finally we will also be able to develop our ideal motivation
supporting our reciprocal conformity with the agreed ideal
principles for the company’s conduct.
6. Some practical shortcomings to the idea of the “company as a
community of work”.
Let me conclude with a remark between economics and the law on the
company as an institution. We have seen that, without the
effectiveness of a metaphysical theory of the common good, the personalist approach is unable to prevent the risk of parochialism,
narrow communities with narrow, maybe collusive, interests amongst
the members. How may this risk affect the good company? I see a
possible, albeit quite mild, effect also on the idea of the company
as a “community of work” upheld by Helen Halford.
The economic theory of team production, and the model of a
super-additive characteristic function of the coalition formed by
productive members of the team, is certainly a natural counterpart
to the idea of a community of work. Moreover, there is no antagonism
on this aspect between social contract approach and the community of
work approach. The surplus is the fruit of genuine cooperation, and
individual contributions are not separable. Therefore distribution
may be only the result of a cooperative agreement on the common
surplus. (to be fair, one should also recognize the contribution of
the nexus of contract theorist to this idea – see Alchian and
Demsetz (1972) – even though their model of the firm clashes with
CSR; however, more recent team production theorists elaborate a
model of corporate governance that is closely akin to my definition
of CSR, see Blair and Stout (1999).)
This implies – and contractarians and personalists agree - rejection
of libertarian models claiming that every allocation of values
amongst the company’s members can be made on the basis of only
negative rights, property rights in particular. And at most on the
basis of a voluntary exchange between property rights on assets,
inputs, etc., so that the negative rights of any party are not
violated. In fact, if we adhere to this view, we simply cannot
account for the distribution of a cooperative surplus, which
typically is not covered by negative rights which at most can fix
the base-line form whereby the purely cooperative surplus (the
“common good”) is measured, so that no one is entitled to part of it
just because of a negative right (for a stakeholder libertarian
theory, however, see Freeman E. and R. Phillips 2002).
Consider, nevertheless, that also “communities of work” (in the
empirical sense) may suffer from opportunistic behaviour and
collusion. This is true of production cooperatives (which may act
opportunistically toward the consumers), and also of productive
non-profits. Therefore, also to these organisations, which are
already legally recognized as “communities of work”, CSR is
recommended as a kind of “external mutuality” extending the
cooperative treatment to all the stakeholders of the firm.
The social contract approach provides a natural collective decision
procedure able to include, albeit hypothetically, all the
stakeholders in a potential relation of mutual advantage with the
firm, even if they are only external stakeholders, like consumers
and clients, suppliers, the local communities hosting the plants,
future generations interested in the positive but not the negative
(environmental) externality of the company activity, etc.
Moreover, the social contract approach, complemented by the idea of
conformist ideal preference, is also able to explain how social
enterprises pursuing apparently altruistic goals are possible. They
refrain from appropriating all the surplus, even though they could
in principle resort to this form of opportunist behaviour. The
universalistic approach implicit in the social contract allows
inclusion in the ex ante contract both the internal members of the
organisation, entitled in practice to decide, and the external
stakeholders, possibly very weak third parties or beneficiaries.
Conformist preferences developed around a principle of justice
enable equilibrium solutions where internal members do not abuse and
leave a substantial part of the surplus to be used to improve the
beneficiaries’ well-being (see Grimalda and Sacconi2005).
Otherwise, my worry is that, once the link to a transcendent common
good has been severed, the communitarian approach, and also the
relational-personalist one, may bring us to a view of the “community
of work” as a closed corporatist institution, entrenched in defence
of only the interests and the “bonding ties” amongst the producers
(entrepreneurs, managers, employees, partners, maybe the owner if
s/he is a natural person, but not when ownership is dispersed among
a large number of anonymous individuals impersonally linked to the
firm by financial market institutions), and giving little or no
weight to the claims of external stakeholders like consumers - who
cannot be immediately reduced to internal members of a community of
work.
This is not at all a conclusion that derives necessarily from the
idea, but it is a possible risk if the common good of the members of
a community of work is not submitted to the exercise of
universalisation that enlarges the view beyond the company to
external stakeholders. Exactly as Maritain suggested, also in our
small-scale society we need to “transcend” the small community of
work to look for ideal “relations” with external stakeholders
eligible only for sporadic, impersonal, cooler concrete
relationships. Hence, my invitation to uncover the “overlapping
consensus” amongst all the company stakeholders applies all the more
so here.
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